Home Improvement Consultant SCB8123 Evansville, IN
Company: Sears Holdings Corporation
Location: Belleville
Posted on: January 15, 2021
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Job Description:
JOB SUMMARY: The Home Improvement Consultant is responsible for
lead generation, and managing location relationships at retail
stores, military bases (such as AAFES), home shows, and other
locations as directed by management. The Home Improvement
Consultant is the first point of contact (Greeter) to potential
members and must be courteous, professional, and maintain a high
level of member service at all times including initiating
appropriate dialogue to determine member needs, responding
appropriately (rebut) to all member questions, soft objections or
concerns, and ultimately scheduling an appointment for the company
s Sales Associates to sell the products at the member s homes JOB
DUTIES/RESPONSIBILITIES: Generates appointments that leads to a
Sales Associate sitting with a member in their home and ultimately
a sale of one or more company products Approaches and greets each
member in a professional manner Communicates with the Member Assist
Center (MAC) to generate leads that includes contacting the MAC
with the member present to directly interact with a MAC associate
Supports store sales events by handing out flyers to create member
awareness of store promotions and special store events Maintains a
positive attitude at all times and handle each member (internal and
external) in a polite, professional manner Assists with Special
Events in stores on military bases (i.e. AFEES) and / or other
retail locations and/or other venues as directed by management
Performs administrative duties such as but not limited to timesheet
submissions, lead management reporting, and training documentation
Familiarizes themselves with the store layout to assist members
Performs other duties as assigned JOB REQUIREMENTS: High school
diploma or equivalent Valid Driver License for the State of
employment Up to 50% travel 18 years of age or older REQUIRED
SKILLS: Ability to speak, read, write and comprehend English
instructions and proper professional business language Ability to
pass and maintain a United States appropriate Military Background
Ability to persuade, with minimum selling skills Ability to be a
self-starter, with the ability to stay focused on goals and be
self-disciplined Ability to maintain a positive attitude while
handling rejection Must maintain state minimum required auto
insurance Ability to constantly lift, carry, push, or pull up to 20
lbs (frequently lift, carry, push or pull 50 lbs; occasionally
lift, carry, push or pull 100 lbs) Ability to work a varied work
schedule to meet the needs of the business Ability to stand and
walk for extended periods of time PREFERRED SKILLS: Sales
experience Ability to communicate in spoken and written English and
Spanish well enough to be understood by supervisors, co-workers,
and customers.
Keywords: Sears Holdings Corporation, Belleville , Home Improvement Consultant SCB8123 Evansville, IN, Professions , Belleville, Illinois
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