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Network Operations Center Technician (Journeyman)

Company: Perspecta
Location: Belleville
Posted on: January 6, 2020

Job Description:

ResponsibilitiesMonitors critical network elements and applications using various network monitoring systems in a 7X24X365 Network Operations Center (NOC). Troubleshoots, repairs and maintains telecommunications networks in a NOC environment. Tests new and already installed hardware and software. Uses computerized network management systems to check for system alarms when parts of the network are not working properly and jeopardizing the level of communication services available to customers. Follows procedures to validate, troubleshoot and escalate issues. May work second and third shift work and overtime in the event of network outages.Primary Responsibilities:Responsible for monitoring, operating, managing, troubleshoot and restoring to operational service for any/all components comprising of the DISN and its services.These components/services include but are not limited to the following: modems, voice/video/data switches, Call Managers, Juniper and Cisco Routers, satellite, microwave and fiber optics both vendor-provided and government owned, cryptographic equipment such as SafeNet Type 1 and II encyptors, KG-250 and -KG340's.Tasks include:Conducting network and telecommunications system incident investigation.Identifying and documenting network errors and solutions.Performing fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on a real-time basis.Interfacing with functional users as well as remote operations centers in both routine and reactive monitoring situations.Analyzing network and telecommunications alarms and identify potential issues.Performing technician level maintenance on all components/assets associate with network management systems.QualificationsEducation and Experience Required:Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience.May hold entry-level or intermediate-level certification(s) in work field.Typically 3-6 years of relevant experienceHold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent)Must hold a Secret Security ClearanceKnowledge and Skills Required:Typical skills includeAble to work in a 24x7x365 shift work environmentExperience with one or more of the following: alarm surveillance, fault management, WAN maintenanceStrong working knowledge with one of the following:CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 16K/9K, XTERA,Real-Time Transport Protocol (RTP) including G.711 and G.729 codecs, and Digital Tone Multi Frequency (DTMF).Juniper/Cisco routers (ESR and ASA), routing protocols (OSPF, BGP, RIP), VLANs, ACLs, and multicastingMILSATCOM earth and baseband equipment (up/down converters, modems, high power amplifiers, EBEM, Promina, MIDAS, Convergence routers, IA Tools)Strong understanding of network topologies, circuit flow, IP Addressing, Routing, Switching etc.Currently possess an active Secret security clearance.Preferred Qualifications:CCNP/JNCIS, CCNP, Collaboration, CCNP Routing and Switching or Juniper equivalent certificationsKnowledge of Service Level Agreements (SLA) and Acceptable Levels of Performance (ALP)Knowledge of Remedy ticketing system, documentation, and reporting procedures Ability to provide detailed verbal and written communication to contractor and government leadership as requestedITIL v3 FoundationOptionsApply for this job onlineApplyShareEmail this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedAs a government contractor, Perspecta abides by the following provisionPAY TRANSPARENCY NONDISCRIMINATION PROVISIONThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) - provided by Dice

Keywords: Perspecta, Belleville , Network Operations Center Technician (Journeyman), Professions , Belleville, Illinois

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