IT Support Specialist
Company: MDS Fulfillment Inc
Location: Saint Louis
Posted on: April 25, 2024
Job Description:
Job Description
*This is a hybrid role working out of our Philadelphia and Ambler
locations.
What this role entails:
- Provide Onsite IT support in the Ambler and Philadelphia
Offices
- Build and Provide required technology for new onboarding
employees
- Conduct IT Onboarding meetings with new employees
- Reclaim issued technology for departing employees
- Serve as an escalation point for Support desk issues with Dell
and Apple hardware.
- Serve as an escalation point for Support desk issues with
Windows, MAC OS, Zoom, Okta, Google, and other IT tools
- Manage software licensing deployed on employee issued
assets.
- Maintain an up to date laptop Inventory coordinating with
People and Culture team to fulfill the needs of the quarterly
onboarding pipeline
- Manage relationship with UPS for shipping and receiving of
corporate assets
- Accountable for reviewing and approving employee equipment
purchases request through the employee portal.
- Ability to work autonomously with minimum supervision
maintaining transparency with good written and verbal
communication
Qualifications:
Qualifications
- Bachelor's degree in Information Technology or related
field
- Certifications, MCSA or CompTIA A+
- Extensive experience with laptop builds, both windows and mac,
application installation, encryption process, hardware and software
troubleshooting.
- Experience maintaining Windows active directory
domain/Google/O365
- Experience with JIRA ticketing system
- 1-3 years of experience with Inventory provisioning and
Management
- 1-3 Years of experience with Laptop/Desktop networking
LAN/WLAN
- Strong Teamwork and communication skills a must
- Strong Troubleshooting and problem solving skills
#LI-ZG1
Additional Information
What does IntegriChain have to offer?
- Mission driven: Work with the purpose of helping to improve
patients' lives!
- Excellent and affordable medical benefits + non-medical perks
including Flexible Paid Time Off (PTO), 401(k) Plan with a Company
Match to prepare for your future, Parental Leave, Mental Health HRA
and Lifestyle Spending Account, Student Loan Reimbursement and much
more!
- Robust Learning & Development opportunities including over 700+
development courses free to all employees
IntegriChain is committed to equal treatment and opportunity in all
aspects of recruitment, selection, and employment without regard to
race, color, religion, national origin, ethnicity, age, sex,
marital status, physical or mental disability, gender identity,
sexual orientation, veteran or military status, or any other
category protected under the law. IntegriChain is an equal
opportunity employer; committed to creating a community of
inclusion, and an environment free from discrimination, harassment,
and retaliation.
_ Our policy on visa sponsorship for US based positions:_
Applicants for employment in the US must have valid work
authorization that does not now and/or will not in the future
require sponsorship of a visa for employment authorization in the
US by IntegriChain.
Keywords: MDS Fulfillment Inc, Belleville , IT Support Specialist, Other , Saint Louis, Illinois
Didn't find what you're looking for? Search again!
Loading more jobs...