Automotive Service Advisor

Company: David Taylor Belleville CDJR
Location: Belleville
Posted on: May 14, 2022

Job Description:

3795 W State Route 15, Belleville, IL 62226AUTOMOTIVE SERVICE ADVISORYour First Year Income Potential: $40K - $90K+!Previous Service Advisor experience is preferred. Service Dept. experience is required.David Taylor CDJR of Belleville is HIRING NOW for friendly, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair. Ideal candidates will be ready to hit the ground running! Successful Service Advisors are ambitious problem-solvers who thrive in a fast-paced environment and are skilled multi-taskers. If you are this person, we want to hear from you! Previous service department experience is required! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven - Apply today! We offer:

• Base + Commission + Performance Bonuses! Annual income ranging $40,000 - $90,000+!
• Excellent work/life balance
• Medical, Rx, Dental, Vision & Life Insurance
• Voluntary Benefits including Short-term Disability/Accident/Critical Illness/Universal Life/Cancer
• 401(k) Retirement Plan
• Paid Vacation & Sick Time
• Paid Factory Training
• Clearly defined career path for advancement
• Positive Work Environment
• Employee vehicle purchase plans & Discounts on products and servicesResponsibilities - Service Advisor:
  • Schedule appointments for service/maintenance/recall work.
  • Greet customers and inspect their vehicle.
  • Create Detailed Estimates to provide to customers.
  • Provide Excellent Customer service and obtain high CSI Scores
  • Conduct all business with sincerity, honesty, and genuine concern for customer
  • Listen to customer's reason(s) for bringing their vehicle to the service department
  • Advise customers about necessary/suggested services and costs
  • Follow the status of the customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review work order with the customer to assure all concerns are addressed
  • Other duties may be assignedQualifications - Service Advisor:
    • Previous Dealership, Service Department, or Shop experience is required
    • Previous Service Advisor experience preferred
    • Must be able to maintain high CSI and FFV scores. (At or Above FCA Standards)
    • Sales or Customer Service experience in any industry is a plus!
    • General knowledge of vehicle mechanical operations is preferred
    • Good customer service and communication skills
    • Works well in a fast-paced environment
    • Professional appearance and a positive attitude
    • Good work ethic and computer skills
    • Valid driver's license and good driving record
    • Must be authorized to work in the U.S.
    • Please upload your resume and complete the online assessment for priority consideration!
    • Applicants must pass pre-employment screening
    • We are a Drug-Free WorkplaceHours: 7:00am to 5:00pm Monday Through Friday (Rotated Some days till 6:00pm) 7:00 to 3:30pm Saturdays are rotated. When you work Saturday, you are off the prior Monday.We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: David Taylor Belleville CDJR, Belleville , Automotive Service Advisor, Other , Belleville, Illinois