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Ortho Surgery Scheduler - Patient Service Representative

Company: BJC HealthCare
Location: Belleville
Posted on: June 6, 2021

Job Description:

Job ID: 1217742 Employment Status: Full-Time More Information: BJC Medical Group is a dynamic, multidisciplinary group with locations across the St. Louis metropolitan and outlying areas. The physicians, providers and staff of BJC Medical Group provide the highest level of care to thousands of patients every day. Overview Role Purpose The Patient Services Representative serves as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed. Responsibilities Provides a high level of customer service when handling telephone calls, answering messages from patients/staff and forwarding calls needing triage. Performs receptionist duties with close attention to detail and professionalism. Verifies health insurance payment information and educates patients on the applicable regulations. Collects payments and records data. Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges. Coordinates information with Central Billing Office to ensure all charges are captured and properly collected. BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job. Minimum Requirements Degree High School Diploma or GED Experience 2-5 years Benefits Statement Note: not all benefits apply to all openings - Comprehensive medical, dental, life insurance, and disability plan options - Pension Plan/403(b) Plan - 401(k) plan - Tuition Assistance - Health Care and Dependent Care Reimbursement Accounts - On-Site Fitness Center (depending on location) - Paid Time Off Program for vacation, holiday and sick time Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center Legal Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Keywords: BJC HealthCare, Belleville , Ortho Surgery Scheduler - Patient Service Representative, Other , Belleville, Illinois

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