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Supervisor - Receivables

Company: Firstsource Solutions
Location: Belleville
Posted on: May 31, 2021

Job Description:

Receivable Supervisor


The Receivables Supervisor is responsible to assist the Department Manager in overseeing the employees who are either on-site in a hospital or within an office. This individual will assist the Department Manager with other duties such as evaluating the progress of the Account Resolution Specialists, Early Out Representatives etc, and maintaining employee records, quality assurance, etc.

Essential Duties and Responsibilities:

* Lead, supervise and develop departmental teams * Oversee and direct the daily activities of the Account Resolution Specialists (onsite and/or office) * Coordinate account inventories and report daily/weekly to the Billing Manager * Prepare and conduct staff training * Maintain time and attendance records for staff * Problem solve operational issues * Conduct performance reviews * Assist with hiring

Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Duties and Responsibilities:

* Delegation and inspection of workflows * Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc. * Coordinate overtime with the Billing Manager to accommodate workloads * Meet goals and objectives as assigned by management * Report and document employee disciplinary problems to the Billing Manager * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct * Maintain awareness of and actively participate in the Corporate Compliance Program * Assist with other projects as assigned by management


Educational/Vocational/Previous Experience Recommendations:


* Bachelor's degree or equivalent experience is required * Supervisory experience is required * Experience with medical claims billing processes is required * Ability to effectively work and communicate with coworkers, staff and clients * Ability to present oneself in a professional and courteous manner at all times * Working knowledge of Personal Computers * Demonstrate initiative and creativity in fulfilling job responsibilities * Excellent written and verbal communication skills * Ability to prioritize multiple tasks in a busy work environment * Must demonstrate strong leadership abilities

Working Conditions:

* Call Center Environment * Must be able to sit for extended periods of time


Keywords: Firstsource Solutions, Belleville , Supervisor - Receivables, Other , Belleville, Illinois

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