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Customer Advocate

Company: Direct Medical Incorporated
Location: Belleville
Posted on: May 31, 2021

Job Description:

Job Description We are seeking a Customer Advocate to join our team! As we grow, we seethe need to have a dedicated advocate to work just with our patients.

Responsibilities: Follow up with new patients to notify them of what to expect Provideinformation about the products and services Troubleshoot and resolveproduct issues and concerns Document and updatecustomer records based oninteractions Develop and maintain a knowledgebase of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills If you love talking to people and making a difference in the lives of others, this position is definitely for you! Company Description Nationwide provider of wound care supplies to long term care residents and patients of outpatient facilities and physician offices.

Keywords: Direct Medical Incorporated, Belleville , Customer Advocate, Other , Belleville, Illinois

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