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Sales Support Representative - Automotive Paint

Company: FinishMaster
Location: Belleville
Posted on: May 31, 2021

Job Description:

Successfully supports business development activities by providing exceptional service to customers through superior inventory management and account support.

Essential Functions:

+ Manages customer inventory through:

+ Setting up inventory management systems to promote efficiencies

+ Establishing appropriate stocking levels

+ Making recommendations on consignment usage levels

+ Supports activities to contribute to and elevate customer service and experience:

+ Responsible for the timely installation of color documentation updates for the customer

+ Responsible for the maintenance of company assets including but not limited to mixing machine, computer, equipment and color documentation.

+ Delivers exceptional service to a diverse set of customers types by understanding and proactively responding to their needs

+ Contacts appropriate team members for the customer as technical issues arise

+ Coordination of month-end sales and inventory push reports as required by customer

+ Contributes to growth and success of the team:

+ Participates in and strengthens teamwork with FinishMaster branch personnel, customers, vendors and sales team members

+ Contributes information to market strategy by monitoring competitive activities

+ Plans efficient routes, optimizing, safety, mileage, traffic, local road conditions, weather and customer requirements

+ Assists in implementation and maintenance of Health and Safety procedures

+ Assists and supports Industrial Business Director, Account Manager, Sales Team Leader and Tech Rep as needed

+ This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time.

As a full-time FinishMaster employee you are eligible for a competitive benefits package including:

Employee discounts & assistance


Medical, dental, and vision plans

Life insurance & short-term disability

Pet insurance

Paid time off & holiday pay

401K Contributions and Investments


Mandatory Requirements-

+ High School diploma or GED equivalent

Preferred Requirements-

+ One year certificate from college or technical school with emphasis in product usage

Experience and Competencies:

Mandatory Requirements-

+ Professional/customer service oriented demeanor

+ Must be able to make a great first impression and build instant rapport

+ Ability to successfully communicate with customers, vendors and coworkers

+ Must be highly organized and demonstrate attention to detail and excellent follow-up skills

+ Must be self-motivated and able to work well independently as well as work well in a team

+ Experience in a position that deals directly with customers (front-line)

+ Ability to work well in a fast paced competitive field environment.

Preferred Requirements-

+ Previous sales support or customer service experience

+ Familiar with industry paint lines

+ Functional computer skills


The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

Physical Requirements (This job may require the ability to perform any of the essential functions contained in this description. These may include, but are not limited to, the following requirements. Specific requirements for a job will be identified at the time of employment. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements):

+ Ability to lift/carry product boxes and equipment as required

+ Ability to travel by motor vehicle to customer locations on a daily basis

Working Conditions:

+ Travels to store locations and customers daily

Organizational Relationships:

+ Reports to: Sales Manager

FinishMaster, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job ID: 2021-3217

Street: 4001 N. Belt West

Keywords: FinishMaster, Belleville , Sales Support Representative - Automotive Paint, Other , Belleville, Illinois

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