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Law Firm Representative

Company: Insurance Branch
Location: Belleville
Posted on: April 8, 2021

Job Description:

Insurance Branch is seeking an experienced Customer Service – Outbound Sales Representative to join our Belleville IL team. This position will assist law firm clients by explaining Medicare entitlement due to a disability and coordination of current coverage. This person will be responsible for maintaining the highest level of professionalism and providing a great customer experience to all customers, while consistently meeting and/or exceeding monthly goals.

Essential Job Functions:


  • Educating clients on Medicare entitlement while answering questions accurately
  • Consistently attain monthly performance goals
  • Basic phone sales skills
  • Remain current on procedures and processes
  • Other duties and projects will be assigned as needed

    Qualifications:

    • Customer service experience
    • Professional client relationship skills through questioning and rapport building
    • Excellent phone presentation and communication skills
    • Excellent time management skills and the ability to work independently
    • Call center experience a plus
    • Excellent computer software skills, i.e. Word, Excel, and Internet skills
    • Excellent oral and written communication skills
    • Prefer BA/BS; High School Diploma required
    • Must be flexible in hours you are able to work (possible weekends)
    • Bilingual (English/Spanish) is preferred

      Benefits, including:

      • $15-$20 hourly rate plus commissions and bonuses
      • Medical and dental coverage
      • 401k plan, with company contribution
      • Paid training
      • PTO / Holiday pay

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Keywords: Insurance Branch, Belleville , Law Firm Representative, Other , Belleville, Illinois

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