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Patient Account Representative

Company: HCFS
Location: Belleville
Posted on: March 16, 2020

Job Description:

WHY WE NEED YOU?

HCFS, Inc. is a Revenue Cycle Solution and Third-Party Eligibility Company hired by hospitals & hospital systems to provide excellent patient support & advocacy to people in the community while providing operational and technology-based solutions to maximize reimbursement for the services provided.

?

Your commitment & success in this role will not only help relieve some of the patient?s financial burden, it will also generate additional revenue for the hospital while continuing to make HCFS a profitable organization.

MORE DETAILS ABOUT YOUR ROLE

Your role, as our Patient Account Representative, includes the following:

--- Meeting with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
--- Obtaining patient demographic, financial and medical information and supporting documentation to support medical coverage approval
--- Instructing patients on application completion specifics to obtain medical coverage approval & payment of services
--- Maintaining the progression of patient accounts to properly code, close and suspend accounts
--- Reviewing account details to ensure procedures have been followed for transmittal, closure, & payment
--- Engaging & establishing working relationships with your HCFS team, hospital contacts, and various state and county offices
--- Receiving comprehensive training to make you the SMS (Subject Matter Expert) with all eligibility program guidelines

?

Your professional approach to this job matters & must be in alignment with our Company?s Core Values:

--- TRUST and be trustworthy
--- Being GENUINE (what you see is what you get)
--- Provide a COLLABORATIVE environment
--- Inspire UNITY
--- Expect EXCELLENCE

Job Requirements:

THE ?MUST HAVES? (aka the?minimum job requirements)

--- Strong concept of patient advocacy - expect to help?someone every day
--- Exceptional follow-through and job execution skills ? handling high volume, filing applications timely & progressing account to payment is the goal!
--- Solid written and verbal communication skills - building a professional connection will elevate your performance
--- Excellent customer service skills - how you say it matters....
--- Strong typing & computer skills to fully utilize our technology offerings
--- Consistent punctuality & attendance are required
--- Proposed Schedule:
- Tues - Sat: 11AM - 8PM / Sun & Mon: Off Days

Working knowledge of Medicaid guidelines & having the ability to speak conversational Spanish are a plus!

Keywords: HCFS, Belleville , Patient Account Representative, Other , Belleville, Illinois

Click here to apply!

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