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Customer Service Representative

Company: Danaher
Location: Belleville
Posted on: November 23, 2018

Job Description:

Job Description Job ID: VID004597 About Us Why Videojet It's likely you purchased or used a product touched by Videojet today. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe are authentic and safe for consumers to use in the food, beverage, pharmaceutical and industrial marketplaces. We invite you to Imprint the WORLDTM at Videojet through an exciting journey of continuous improvement. As a global leader in the marking and coding industry, our continued growth brings opportunity for our associates to chart the course and drive their own career success. As a Videojet associate you will:* Play a role in bringing major consumer brands to market globally.* Gain insight into Consumer & Industrial product value chains while learning how to enhance customer experience.* Apply the power of the Danaher Business System (DBS).* Access an international network of career possibilities through Videojet, the Product Identification Platform of companies and Danaher. Wouldn't you want to be able to say you work for a company that was recognized by the National Association for Business Resources (NABR) as one of the Best and Brightest Companies to Work For?? While Videojet was one of the top 101 companies in a nationwide competition in 2017, in 2018 Videojet now has the honor of being recognized as one of Chicago's Best and Brightest Companies to Work For?. DREAM big, ACHIEVE results and REALIZE your potential at Videojet. Imprint the WORLD! Description Videojet Technologies is looking for self-motivated go-getter to join our Customer Service team in our Wood Dale, IL location. If you're computer capable, have drive, patience, a willingness to help and thrive in a fast-paced environment, we want to hear from you! If you are dedicated to providing exceptional user experiences with every single interaction with a customer; and you recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand, then this is the role for you. What you'll do:* Put our customers first! We truly do believe that they deserve the best and that's what we strive for with each and every interaction* You'll assist customers via phone call or e-mail with:* Placing orders and quotes* Returns* Order tracking* Problem solving* Have fun and most importantly, help. Our goal is to help our customers with whatever they need* No scripts* No sales - although you will have an opportunity to earn bonuses for lead generation* Participate in process improvement activities Job Requirements Qualifications What we're looking for:* High School Diploma* Fantastic written and verbal communication skills* Ability to build customer relationships* Strong typing skills (minimum 35 wpm)* People who aren't afraid to make a difference* Have a passion for helping people* Success working in a high volume, fast paced atmosphere/environment handling 60 - 75 transactions daily* Ability to handle challenging customer interactions via phone or email Videojet Technologies Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Danaher Corporation Overview ABOUT DANAHER Danaher is a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. Videojet is part of a global family of 20+ operating companies who drive meaningful innovation in some of today's most dynamic, growing industries. With operating companies based around the world - our groundbreaking businesses operate across four strategic platforms:* Product Identification* Water Quality* Dental* Life Sciences & Diagnostics We are proud to say that we're a Fortune 150 company of 59,000 dedicated associates who are Helping Realize Life's Potential every day by bringing our diverse skills, backgrounds and perspectives together to make a difference.

Keywords: Danaher, Belleville , Customer Service Representative, Hospitality & Tourism , Belleville, Illinois

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