General Manager

Company: Tucanos St. Charles - 8
Location: Saint Charles
Posted on: February 15, 2026

Job Description:

Job Description Job Description Tucanos Job Descriptions Join the Tucanos Experience At Tucanos Brazilian Grill, we don’t just serve food—we throw a party every day! We’re a vibrant, high-energy team that brings the spirit of Brazil to life through sizzling churrasco, lively music, and genuine hospitality. If you’re upbeat, hardworking, and love creating unforgettable moments for guests, you’ll thrive here. We celebrate individuality while rewarding teamwork, and we believe that great things happen when passionate people work together. From your first day, you’ll be part of a fast-paced, supportive environment where fun and professionalism go hand in hand. We’re not just offering you a job—we’re offering you a chance to grow, shine, and build lasting friendships along the way. Why You’ll Love Working Here: - Flexible scheduling – full and part time - Discounted shift meals - 25% off when dining as a guest - Career growth opportunities and cross-training - Benefits available at 30 hours/week - Guaranteed Sundays off—we’re closed so you can enjoy time with family and friends General Manager – Guest Experience Architect & People Developer Lead the team. Champion the guest. Build something unforgettable. As a Tucanos General Manager, your 1 priority is the guest—always. From the warmth of the greeting to the final farewell, every interaction reflects your leadership, vision, and culture. You don’t just run a restaurant—you build a vibrant environment where guests feel cared for, celebrated, and eager to return. Guest interaction isn’t a task—it’s your passion. You’re on the floor, connecting, listening, guiding the experience, and setting the standard for hospitality. You lead by example—greeting guests by name, resolving concerns with empathy, and making every table feel like the center of attention. Just as importantly, you grow and mentor your team to adopt that same guest-first mindset. You coach daily, provide consistent feedback, and hold your people accountable to the high standards that define the Tucanos experience. You’ll also manage labor, food quality, cleanliness, and financials—but all of that is in service to one thing: the guest. What We’re Looking For: - Dynamic leadership experience with a guest-first approach - Proven ability to build guest loyalty through interaction and care - Passion for coaching and mentoring team members - Strong accountability standards and ability to lead by example - Experience managing operations, financials, and team development - Excellent communication, organization, and decision-making skills If you believe the guest is everything, and leadership means inspiring others to serve with passion—then Tucanos is your stage. Bring your heart, your fire, and lead the experience.

Keywords: Tucanos St. Charles - 8, Belleville , General Manager, Hospitality & Tourism , Saint Charles, Illinois