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DevOps Manager

Company: Concero Technology Group, LLC
Location: Saint Louis
Posted on: October 22, 2019

Job Description:

The Manager of IT Infrastructure and Operations (ITO Manager) is responsible for development and management of the infrastructure and network operations team. This position, as a member of the management team, helps to deliver outstanding service to our clients. -- The ITO Manager oversees outside vendors who provide company services in ITO. This position is responsible for high productivity and uptime with systems that take a low percentage of ongoing support time. The DevOps-ITO team is responsible for delivering superior client satisfaction by working with multiple team members. This position reports to the Director, Technology. -- RESPONSIBILITIES: -- Essential Functions Leads a team of 5 infrastructure engineers. Coaches and mentors team members to drive a culture of operational excellence, continuous improvement, and personal growth. Leads the team by example in driving and implementing actionable process, efficiency and quality improvements. Troubleshoots issues. Continues to learn new technologies and concepts. Creates and maintains comprehensive documentation as it relates to the infrastructure. Monitors and establishes metrics, processes, and best practices in order to ensure high quality systems. Continues to evolve the use of automation and configuration management. Participates in the creation, maintenance, and execution of privacy and security policies and procedures. Participates in the creation, maintenance, testing, and execution of business continuity and disaster recovery plans. Works with vendors, managed service providers, and contracted support to augment team capabilities. Assists in capacity planning activities. Participates in after-hours upgrades, maintenance, troubleshooting, and on-call availability as needed. Functions as a project lead to ensure major projects are kept on track and key deliverables met. REQUIRED EDUCATION/EXPERIENCE -- Bachelor's degree in Computer Science, Management Information Systems or related degree. 8+ years of infrastructure and application support in a production environment. 2+ years in a team leadership or management role. AWS or other cloud experienceExperience supporting applications in complex AWS infrastructures. Experience with automation tools such as Puppet and Cloud Formation. Strong scripting knowledge for Windows and Linux platforms. Design level expertise for SaaS operating platforms. Knowledge of Linux, Windows, networking, docker, firewalls, SQL Server, Mongo. -- PREFERRED EDUCATION/EXPERIENCE -- MBA a plus. AWS Solutions Architect Certification desired. SaaS/ASP/Cloud experience is a strong plus.

Keywords: Concero Technology Group, LLC, Belleville , DevOps Manager, Executive , Saint Louis, Illinois

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