Field Technician - Tier II
Company: Socket Telecom LLC
Location: Saint Louis
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Socket is seeking a
skilled Field Technician- Tier II to join our talented workforce.
In this role, you'll deliver expert onsite installation services
for residential customers. You’ll play a key role in ensuring a
seamless experience for our customers as they connect to Socket's
fiber network. This role will require travel to our various service
areas and will be required to work in most conditions. Location
This position supports service areas across our expanding Missouri
markets. Why work at Socket: Socket offers a culture where employee
strengths are highlighted and recognized. A few of the key ways we
strive to make employees feel valued include: Competitive base pay
Benefits package including medical, dental, life, and vision.
401(k) program with employer match. Free Internet in Socket Service
Area. Key Responsibilities: · Perform independent installations and
repairs for residential and business internet and phone services. ·
Install and configure customer equipment, including routers,
modems, and Wi-Fi gateways. · Deliver an exceptional customer
experience by being professional, friendly, and knowledgeable
during all service visits. · Diagnose and resolve connectivity and
service issues with accuracy and efficiency. · Install, terminate,
and test network cabling, adhering to all relevant codes and
standards. · Complete accurate and timely documentation of service
activities. · Safely operate company vehicles and equipment,
including ladders and bucket trucks, in accordance with all safety
protocols and DOT/OSHA regulations. · Maintain a clean driving
record and represent Socket with professionalism in the field.
Desired Attributes: · A strong aptitude for learning and a desire
to grow your skills and knowledge. · A self-motivated and proactive
approach to your work. · A high level of attention to detail and a
commitment to quality. · A strong sense of urgency and dedication
to following through on all tasks. · Excellent verbal and written
communication skills. · The ability to adapt to shifting priorities
in a dynamic work environment. · Demonstrates a strong safety focus
and consistently maintains safety measures. Experience/Knowledge
Required: · High School diploma or equivalent. · Relevant
experience in telecommunications, networking, or field service. ·
Must possess and maintain a valid driver’s license with no
restrictions. · Ability to participate in an on-call rotation,
which includes nights, weekends, and holidays. · Comfortable and
able to work in both underground and aerial environments (e.g.,
climbing ladders up to 32ft and operating a bucket truck). ·
Ability to work outdoors in various weather conditions. · Must be
able to lift up to 70 lbs. · Able to enter and safely operate a
bucket truck with a weight limit of 300 lbs. · Must have a flexible
schedule with the ability to work on Saturdays and/or Sundays. ·
Willingness to obtain a class E license if offered Preferences : ·
Demonstrated experience with CAT3 and CAT5 cabling, including
installation, termination, and testing. · Working knowledge of
LAN/WAN technologies and basic networking principles. · Ability to
test and install customer ADSL/xDSL circuit orders with the
appropriate local exchange carrier (LEC). · Knowledge of cable
pulling, terminations, closet buildouts, and compliance with
building and fire codes. Looking for a hands-on role with great
opportunities? Apply now to become a Field Technician and start
your career with us! This role is not eligible for Visa
sponsorship. This role is not eligible for relocation. Salary and
benefits commensurate with experience. Equal Opportunity Employer.
This employer uses everify Requirements:
Keywords: Socket Telecom LLC, Belleville , Field Technician - Tier II, Engineering , Saint Louis, Illinois
