Customer Service & Sales Representative
Company: Farmers Insurance 1475
Location: O Fallon
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Looking for a committed
individual with top-notch customer service abilities to join as a
Customer Service and Sales Representative in O'Fallon, MO. Duties
involve resolving billing concerns, updating insurance plans, and
aiding clients in selecting appropriate coverage. Opportunity to
offer pricing estimates to potential customers and assist them in
navigating insurance choices. Ideal candidates will have a solid
background in customer service and outstanding communication
aptitude. The compensation package comprises a base salary and
performance-driven commissions. Compensation: $30,000 base plus
commissions Responsibilities: Maintain regular contact with
customers in O'Fallon, MO, US, ensuring their needs are met and
addressing any inquiries or issues promptly Provide professional
customer service to policyholders by handling questions about
insurance availability, eligibility, coverage, policy adjustments,
claims processing, and billing inquiries Ensure timely responses to
customer emails in O'Fallon, MO, US, by offering detailed answers
to their questions and resolving any concerns they may have
Identify opportunities for upselling to existing customers in
O'Fallon, MO, US, and present additional coverage options to them
Qualifications: Looking for a committed individual eager to excel
in a customer service position within the insurance industry
Skilled in effectively managing multiple tasks simultaneously to
ensure timely completion Exceptional verbal and written
communication skills are a must Demonstrates professional phone
etiquette and demeanor consistently Preference for candidates with
a valid Property Casualty and/or Life Health Insurance license
Positive approach towards both independent work and collaboration
with a team Strong problem-solving skills to address customer
inquiries efficiently Proactive and self-motivated to take
initiative across all aspects of the role About Company At Farmers
Insurance, our employees set the tone, drive our strategy, and
create world-class customer experiences. Our employees also help
make Farmers one of the largest insurers of vehicles, homes, and
small businesses in the United States. We’re continually looking
for new people to join our team.
Keywords: Farmers Insurance 1475, Belleville , Customer Service & Sales Representative, Customer Service & Call Center , O Fallon, Illinois
