Intermodal Customer Service Rep

Company: EndPoint Truck Service
Location: Saint Louis
Posted on: February 24, 2026

Job Description:

Job Description Job Description Endpoint Truck Service is seeking an experienced Intermodal Customer Service Representative to support daily operations in our intermodal transportation business in St. Louis, Missouri. This full-time, in-office role plays a vital part in customer communication, appointment scheduling, and administrative support within our logistics operation. Candidates must have prior experience in the intermodal and logistics industry. Key Responsibilities Phone & Customer Communication - Answer incoming calls promptly and professionally - Assist customers with inquiries - Direct calls to appropriate personnel Scheduling & Coordination - Organize and set appointments - Coordinate administrative tasks related to operations - Ensure timely follow-up on scheduled appointments Clerical & Administrative Support - Maintain accurate filing systems - Perform general clerical duties - Support team productivity through organized documentation Intermodal Operations Support - Apply intermodal industry experience to daily workflows - Support logistics planning and coordination Education - GED or equivalent required Experience - 1–2 years of experience in an administrative role within the intermodal or logistics industry Skills - Strong clerical and organizational skills - Excellent customer service and professionalism - Proficiency in office software and telephone systems - Attention to detail Compensation & Benefits - $50,000–$56,000 annual salary - Medical insurance - Dental insurance - Vision insurance - 401(k) - Life insurance - Disability insurance - Paid Time Off Location: St. Louis, Missouri (In-Office Only) Schedule: Monday–Friday | 40 hours per week Apply today to join Endpoint Truck Service and support our intermodal transportation operations.

Keywords: EndPoint Truck Service, Belleville , Intermodal Customer Service Rep, Administration, Clerical , Saint Louis, Illinois