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Branch Office Administrator

Company: Bankers Life
Location: Belleville
Posted on: June 18, 2022

Job Description:

Job Description Bankers Life - is one of the most respected insurance brands in the industry - focused on the needs of the retirement market. We are seeking a friendly administrator to join the Bankers Life team. Responsibilities are similar to an office manager and include answering phone calls, responding to customer questions, and general office management duties (data entry, ordering supplies, billing, planning office events, etc.). Key Job Responsibilities --- Provides friendly and approachable services to visitors, employees, agents and customers --- Answers phone calls and directs customers to licensed agents, as needed --- Responds to general customer questions, complaints, and service-related questions --- Distributes branch office mail and prepares outgoing mail; monitors general email box and routes accordinglyAssists with Recruiting efforts which includes scheduling of interviews --- Assists the Branch Sales Manager with completing compliance audit requests --- Processes and scans applications --- Provides pending business support and follow through (gathering records, applications completion, & missing items) --- Creates and exports reports from various systems for management --- Processes expenses and reimbursements --- Ensures sales supplies are stocked and current --- Coordinates off-site meetings and venues, as well as related logistics --- General office duties: ordering supplies, billing, faxing, filling, and data entry Job Requirements --- Excellent communication skills both written and oral --- Proficient in Microsoft Office (Word, Excel, PowerPoint) --- Proficient in MS Outlook --- 2-4 years of work experience in a fast pace, customer facing, administrative role --- Responsive to shifting needs and priorities

Keywords: Bankers Life, Belleville , Branch Office Administrator, Administration, Clerical , Belleville, Illinois

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